On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.
Member Rights and Resources |
Member Rights and Resources
With Wellcare By Allwell, you’ll always have someone on your side to help you be in charge of your health. The friendly service and easy-to-understand information you receive from Wellcare By Allwell will help you feel confident about making healthcare decisions. This page contains information you may find helpful during your membership.
Plan Exclusions & Limitations
Medical Necessity Criteria
Prior Authorization Rules
Text Message Legitimacy
Low Cost Internet
New Member
Appeals & Grievances
Fraud, Waste & Abuse
Helpful Resources
Additional Forms
Disenrollment
Interoperability and Patient Access
Disaster Coverage
Medication Disposal
Health & Wellness
If you have questions please, contact Member Services.