On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.
Member Rights and Resources |
Member Rights and Resources
With Wellcare By Allwell, you’ll always have someone on your side to help you be in charge of your health. The friendly service and easy-to-understand information you receive from Wellcare By Allwell will help you feel confident about making healthcare decisions. This page contains information you may find helpful during your membership.
Plan Exclusions & Limitations
Prior Authorization Rules
Low Cost Internet
New Member
Appeals & Grievances
Fraud, Waste & Abuse
Helpful Resources
Additional Forms
Disenrollment
Interoperability and Patient Access
Disaster Coverage
Medication Disposal
Health & Wellness
Medical Necessity Criteria
If you have questions please, contact Member Services.