On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.
What to Do
What should I do after enrolling?
Here are a few suggested resources and tools we recommend you explore & review as a New Member:
Activate Your Member Account and Download Your Wellcare+ App
Did you know that you don't have to wait for your ID card to sign up for your Member Account? To register, you only need your Medicare number, your first and last name and your date of birth. So, go ahead and setup your Member Account and download your Wellcare+ App on your phone or tablet!
Once you are registered, you can download, fax or print a copy of your ID card should you need it before your original ID card arrives in the mail. You can also review what services are covered by your plan.
- Register/Login to your Wellcare Member Account
- Download your Wellcare+ App today, available in the App Store® and Google Play™
Review Your Doctors and Providers
Once you set up your Member Account, visit the homepage and confirm your primary care provider. You can also explore the doctors and health care providers that are in network using our Find a Provider Tool.
Schedule Your Wellness Visit
We recommend you schedule your wellness visit with your personal doctor in your first 90-days with us. If you are seeing a new doctor, call your last doctor's office and ask to have your records sent to your new doctor.
Do you have questions?
Review our helpful Frequently Asked Questions (FAQs).
Helpful Links:
Material ID: Y0020 _WEBALLWELL_NEWMEMBER_C Internal Approved 05/30/2023
If you have questions please, contact Member Services.